SHIPPING & RETURNS
SHIPPING POLICY
Please take a moment to review our Shipping and Handling Policy.
1. Processing Time:
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All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment.
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Customized or made-to-order items may have a longer processing time, which will be communicated on the product page.
2. Shipping Rates:
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Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
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We offer flat-rate shipping for standard delivery and expedited shipping options for faster delivery.
3. Shipping Methods:
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We currently use USPS for our deliveries.
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Estimated delivery times vary based on the shipping method selected at checkout and the destination.
4. Order Tracking:
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Once your order has been shipped, you will receive a confirmation email with a tracking number.
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You can track the status of your shipment using the provided tracking information.
5. International Shipping:
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No international shipping at this time.
6. Lost or Damaged Items:
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Mycelium Athenaeum is not responsible for any lost or damaged items during transit.
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Please contact the shipping carrier to file a claim for lost or damaged items.
7. Returns and Exchanges:
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For information on returns and exchanges, please refer to our Return Policy.
8. Contact Us:
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If you have any questions or concerns about our shipping and handling policy, please contact us.
RETURN & EXCHANGE POLICY
All sales are final. We want you to be satisfied with your purchase, and we'll do our best to address any concerns. If you have any questions about our return or exchange policy, please don't hesitate to contact us.